Refund policy

Non-Returnable / Non-Replaceable Item
Our electronic products undergo thorough testing by professionals before they’re sent out, ensuring top-notch quality. Unfortunately, once purchased, our electronic items are non-returnable nor replaceable. However, rest assured, they’re checked for functionality before shipping.

Refund & Return Policy – Other than Electronics Items

We strive to provide you with high-quality products and services. Please carefully read our Refund & Return Policy to understand our guidelines for returns and refunds.

1. No Return Policy for Online Orders:
DevDarshan Overseas has a strict no-return policy for any product ordered online. Once a product is sold, it will not be taken back or returned under any circumstances. We encourage customers to carefully review their order before completing the purchase. If you have any questions about a product, please contact our customer support team before placing your order.

2. Do Not Accept Tampered Parcels:
Please inspect your parcel upon delivery. Do not accept the parcel if it appears to be tempered or damaged. If you notice any signs of tampering, kindly refuse the delivery and contact our customer support.

3. Record Parcel Opening Video:
Please record a video showing all sides of the package and the complete unboxing process. This video can serve as evidence in case of any discrepancies or issues with the delivered products. Ensure that the entire unboxing process is clearly visible in the video.

4. Complaints within 24 Hours:
In the event that you receive a product that is damaged, defective, or incorrect, we require you to raise a complaint within 24 hours from the date of delivery. To report an issue, please contact our customer support team at +91 94172-11513 and provide the following details:

* Order number
* Description of the issue
* Video showing unopened package from all sides and complete unboxing
* Photographs clearly showing the problem

Note: Any complaint received after the 24-hour window AND without the information mentioned above will not be entertained.

5. Refund or Replacement Process:
If your complaint is validated within the specified timeframe, DevDarshan Overseas will initiate the refund or replacement process accordingly. In the case of a refund, the amount will be credited only to the bank account details you have provided. Please note that the refund or replacement process may take up to 7–10 days.

6. Contact Information:
If you have any questions or concerns regarding our Refund & Return Policy, please contact our customer support team at +91 94172-11513.

Note: DevDarshan Overseas reserves the right to update or modify this policy at any time without prior notice. It is the customer’s responsibility to review the policy periodically.