To place an order, browse our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to enter your delivery and payment details and complete your order.

There is no minimum order quantity requirement for orders placed through our website. You may order any quantity according to your requirements.

Cash on Delivery (COD) is currently not available. We offer a Partial Payment option at selected locations. Under this option, the customer is required to pay a specified portion of the order value at the time of placing the order, with the remaining balance payable at the time of delivery.

We accept Credit Cards, Debit Cards, UPI, and Partial Payment at selected locations, subject to availability at checkout.

If you need to cancel or modify your order, please contact us at info@devdarshan.info as soon as possible. Cancellation or modification requests can only be accommodated if the order has not yet been processed or shipped. Once an order has been processed or shipped, it cannot be cancelled or modified.

Once your order is shipped, you will receive a tracking number via Email and WhatsApp. You can use this number to track your order on the carrier’s website.

Products purchased through our website are generally non-returnable, except where specifically permitted under our Refund & Return Policy.

If you receive a product that is damaged, defective, or incorrect, you must contact our Customer Support Team within 24 hours of delivery at info@devdarshan.info.

To enable us to investigate and process the claim, you must provide all of the following:

• Order number
• Clear description of the issue
• Clear photographs showing the product and the damage or defect
• A complete, uninterrupted video showing the sealed package from all sides and the entire unboxing process, without edits or pauses

Claims received after the 24-hour reporting period or without the required information and supporting evidence listed above will not be entertained.

All claims are subject to verification and approval. Customers must retain the original packaging, product, and all related materials until the claim has been reviewed and resolved.

You can contact our Customer Service Team by email at +91 94172 11513. Customer service is available Monday to Saturday, 10:00 AM to 5:00 PM, excluding public holidays.

Yes. A GST invoice can be provided for eligible purchases. If you require a GST invoice, please provide the required billing details before your order is dispatched. Requests for changes or additional billing details after dispatch may not be accommodated.

Orders are dispatched from Chandigarh through third-party courier partners. Standard delivery generally takes 5–7 business days, depending on the delivery location. Orders shipped through India Post may take longer.

Delivery timelines are estimates and may vary due to factors such as the destination, weather conditions, transportation delays, courier operations, public holidays, or other circumstances beyond our control.

No. The stated delivery time is an estimated timeframe and does not constitute a guaranteed delivery date. Delays may occur due to circumstances beyond our control.

Partial Payment is available at selected locations and allows customers to pay a specified portion of the order value at the time of placing the order. The remaining balance is payable at the time of delivery. The availability and applicable amount of Partial Payment may vary depending on the delivery location and order conditions.

If an order cannot be delivered due to an incorrect or incomplete address, customer unavailability, refusal to accept the shipment, failure to respond to delivery attempts, or another customer-related reason, the order may be returned to us.

If a refund is applicable, it will be processed in accordance with our Refund & Return Policy. Applicable forward and return shipping charges, payment gateway, transaction, processing, or other applicable charges may be deducted from the refundable amount, to the extent permitted under applicable law.

Where Partial Payment has been made, applicable charges may be adjusted against the Partial Payment amount in accordance with our Refund & Return Policy.

All approved refunds will be processed only through bank transfer to the bank account details provided by the customer. Customers are responsible for providing accurate and valid bank account details for processing the refund.

For formal consumer grievances, please refer to our Grievance Redressal section for details of the designated Grievance Officer and the complaint resolution process.

Please fill out the Become a Seller form on our website. Our team will review your enquiry and contact you with further information.

We currently do not offer free samples.

Thank you for your interest in collaborating with us. Please share your social media profile and collaboration details by contacting our Customer Service Team at info@devdarshan.info. Our team will review your profile and contact you if there is a suitable collaboration opportunity.